Hearts Together Always - Personalized Necklace in Luxury LED Box
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Estimated Delivery:Nov 25 - Nov 29
A Loving Gift That Keeps You Connected
Celebrate your unbreakable bond with a necklace that speaks to the heart. More than just jewelry, it’s a daily reminder that no matter where life takes you, your hearts remain linked bringing you even closer, day by day.
Two Hearts, Forever Connected
The interlocking hearts design beautifully represents the connection you share. Every time she wears it, she’ll feel your love and know that distance means nothing when love is this strong.
A Personal Keepsake with Both Your Names
Engraved with your names side by side, this necklace reflects the love and commitment you share. It’s a deeply personal touch that shows her she’s cherished and that your lives are beautifully intertwined.
Presented in a Luxury LED Gift Box
Arriving in a softly lit LED box, this necklace shines as she opens it, making every detail of this thoughtful gift unforgettable.
Material: 14k white gold over stainless steel or 18k yellow gold over stainless steel
Full Gift Bundle Includes:
- Interlocking Heart Necklace
- Premium Led Mahogany Style Gift Box
- Heartfelt Message Card
We ship most products within 1-5 business days. After that, items typically arrive to customers within:
USA: 4-8 workingdays
Canada: 5-15 working days
UK, most of EU: 5-12 working days
Australia, New Zealand: 8-20 working days
Rest of the World: 5-20 working days
Once an item leaves our warehouse and is handed to the carrier, the shipping process is the responsibility of the carrier.
While we do have access to tracking systems which can provide information, once a package is in the carrier network, we are unable to fulfill requests such as redirecting packages, recalling packages, or expediting shipping, and we will look to resolve shipping issues in other ways.
If an order has been shipped and the tracking has not been updated 30 days (15 days if within the EU) from the date shipped, you may contact Support for further investigation.
As all items are made to order and many of them are personalized, we do not accept returns/refunds or exchanges for items we fulfill.
If there's any problem with the order, you should contact our store's support and provide a photo showing the issue where possible. If there's damage or a defect with the item, the wrong item was recieved, or there was a mistake with engravings, you can file a Remake.
If the gift box was damaged, or a graphical necklace has a defective chain, you can send request to replace the broken accessory
We do not file remakes for issues relating to shipping, tracking, or delivery.
-------------------------------------------------------------------------------------------
Package protection and remakes (apply to jewelry products).
If there are problems with orders, we can offer remakes under certain circumstances at our discretion.
Your orders must have Package Protection for items marked as delivered but reported missing.
If the order falls under the following, you may request a remake to be granted at our discretion:
The item itself, an attachment, or the box arrived damaged or shouldn't of passed QA.
We will only resend the damaged parts of the order, except in cases were the item itself is damaged or poor quality.
For example if a chain or box is damaged, we would resend the chain or box on it's own. If a pendant itself is damaged or faulty, remaking the entire order is fine.
The artwork received is incorrect, or the wrong item was received.
If a message card is wrong or damaged, we would resend the message card only. For products that may have been received with the wrong design or product, our Support Services must receive a video of the product and the package that the product was received in. If we do not receive this information, your request for a remake will be denied.
The item has been stuck in transit for an unreasonable amount of time.
Additional Remake terms.
Terms apply to remakes, they are:
Damaged or poor QA:
Item must show as delivered.
Latest claim time is 15 days after delivery.
Lost or stuck in transit:
Orders that have had no movement 30 days (15 days if within the EU) from the date shipped, can be reviewed for a possible approval for a one time remake, by the discretion of Management.
Items in customs and showing as in clearance still need more time before deeming lost as customs can take a while in some countries.
Package protection.
In addition to our normal remakes policy, You can also pay for Package Protection for your orders.
Package Protection (PP) is an extension to our remakes policy, which also covers the allowance of a remake under the following circumstance:
The item is marked as delivered on tracking, but customer did not receive it
Typically, remake requests under this circumstance without PP would be denied. In addition, the following limitations apply:
PP covers a single replacement, not a refund.
Package Protection terms and discretion.
The following terms apply for package protection:
Earliest claim time is 2 business days after tracking shows delivered (to allow for carriers who occasionally mislabel shipments)
Latest claim time is 15 days from date delivered.
A Loving Gift That Keeps You Connected
Celebrate your unbreakable bond with a necklace that speaks to the heart. More than just jewelry, it’s a daily reminder that no matter where life takes you, your hearts remain linked bringing you even closer, day by day.
Two Hearts, Forever Connected
The interlocking hearts design beautifully represents the connection you share. Every time she wears it, she’ll feel your love and know that distance means nothing when love is this strong.
A Personal Keepsake with Both Your Names
Engraved with your names side by side, this necklace reflects the love and commitment you share. It’s a deeply personal touch that shows her she’s cherished and that your lives are beautifully intertwined.
Presented in a Luxury LED Gift Box
Arriving in a softly lit LED box, this necklace shines as she opens it, making every detail of this thoughtful gift unforgettable.
Material: 14k white gold over stainless steel or 18k yellow gold over stainless steel
Full Gift Bundle Includes:
- Interlocking Heart Necklace
- Premium Led Mahogany Style Gift Box
- Heartfelt Message Card
We ship most products within 1-5 business days. After that, items typically arrive to customers within:
USA: 4-8 workingdays
Canada: 5-15 working days
UK, most of EU: 5-12 working days
Australia, New Zealand: 8-20 working days
Rest of the World: 5-20 working days
Once an item leaves our warehouse and is handed to the carrier, the shipping process is the responsibility of the carrier.
While we do have access to tracking systems which can provide information, once a package is in the carrier network, we are unable to fulfill requests such as redirecting packages, recalling packages, or expediting shipping, and we will look to resolve shipping issues in other ways.
If an order has been shipped and the tracking has not been updated 30 days (15 days if within the EU) from the date shipped, you may contact Support for further investigation.
As all items are made to order and many of them are personalized, we do not accept returns/refunds or exchanges for items we fulfill.
If there's any problem with the order, you should contact our store's support and provide a photo showing the issue where possible. If there's damage or a defect with the item, the wrong item was recieved, or there was a mistake with engravings, you can file a Remake.
If the gift box was damaged, or a graphical necklace has a defective chain, you can send request to replace the broken accessory
We do not file remakes for issues relating to shipping, tracking, or delivery.
-------------------------------------------------------------------------------------------
Package protection and remakes (apply to jewelry products).
If there are problems with orders, we can offer remakes under certain circumstances at our discretion.
Your orders must have Package Protection for items marked as delivered but reported missing.
If the order falls under the following, you may request a remake to be granted at our discretion:
The item itself, an attachment, or the box arrived damaged or shouldn't of passed QA.
We will only resend the damaged parts of the order, except in cases were the item itself is damaged or poor quality.
For example if a chain or box is damaged, we would resend the chain or box on it's own. If a pendant itself is damaged or faulty, remaking the entire order is fine.
The artwork received is incorrect, or the wrong item was received.
If a message card is wrong or damaged, we would resend the message card only. For products that may have been received with the wrong design or product, our Support Services must receive a video of the product and the package that the product was received in. If we do not receive this information, your request for a remake will be denied.
The item has been stuck in transit for an unreasonable amount of time.
Additional Remake terms.
Terms apply to remakes, they are:
Damaged or poor QA:
Item must show as delivered.
Latest claim time is 15 days after delivery.
Lost or stuck in transit:
Orders that have had no movement 30 days (15 days if within the EU) from the date shipped, can be reviewed for a possible approval for a one time remake, by the discretion of Management.
Items in customs and showing as in clearance still need more time before deeming lost as customs can take a while in some countries.
Package protection.
In addition to our normal remakes policy, You can also pay for Package Protection for your orders.
Package Protection (PP) is an extension to our remakes policy, which also covers the allowance of a remake under the following circumstance:
The item is marked as delivered on tracking, but customer did not receive it
Typically, remake requests under this circumstance without PP would be denied. In addition, the following limitations apply:
PP covers a single replacement, not a refund.
Package Protection terms and discretion.
The following terms apply for package protection:
Earliest claim time is 2 business days after tracking shows delivered (to allow for carriers who occasionally mislabel shipments)
Latest claim time is 15 days from date delivered.
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